THE ENG GRPUP, LLC (TEG)  

> DELIVERY-TURNAROUND
Revisions are made within 2-10 business days, depending on the type of service ordered. The final product will be delivered by electronic means within 1 business day upon receipt of final payment (40%).
 

> OWNERSHIP
TEG/GHE agrees to sign over all rights associated with ownership and usage of materials developed by TEG/GHE to the customer upon receipt of final payment for the given materials. Until that time TEG/GHE retains and reserves all rights to any content created by TEG/GHE as set forth by the Copyright Laws of the United States of America (Title 17 U.S.C., et seq., and the Digital Millennium Copyright Act). Once full payment has been received by TEG/GHE, all rights to the final product, full and unrestricted, will be released to the customer for use in all media and in all markets, for an unlimited period of time.

TEG/GHEretains and reserves the rights to use any and all content developed by TEG/GHE, regardless of ownership, for display and self-promotional purposes.
 

> PAYMENTS
1. Upon receipt of a completed order form, TEG/GHE will secure a down payment of an amount equal to 60% of the total order, which will cover expenses including, but not limited to, the following:

• order processing;

• creation and development time;

• intellectual and proprietary materials utilized in developmental stages.

The initial fee is non-refundable and does not include final usage rights, which will be released upon receipt of final payment. The customer's final product will be made available and full usage rights will be granted upon final approval and payment.

2. Should the project scope be expanded during fulfillment of the initial order, TEG/GHE may secure intermediary payments of an amount mutually agreed upon with the customer, but not exceeding one half of the additional purchase amount. Intermediary fees are non-refundable and do not include final usage rights, which will be released upon receipt of final payment.

3. Upon the customer's approval of the final product, TEG/GHE will secure a final payment. Upon receipt of this final payment, all rights to the final product, full and unrestricted, will be released to the customer for use in all media and in all markets, for unlimited period of time.

4. The customer can choose to terminate his project at any time. In this event, no additional charges will be collected by TEG/GHE. The customer will retain no rights to any of the design work TEG/GHE has completed on their behalf, and TEG/GHE will retain full ownership of all work completed on the project. Initial design concepts will be presented within 3-10 business days following the receipt of an order and down payment, depending on the type of service ordered. Initial design concepts will be presented within 3-10 business days following the receipt of your order and down payment, depending on the service ordered.